JULY
MODULE 7:
CONFIDENT COMMUNICATION
Ditch the stressful, reactive, people pleasing tendencies, and step into calm communication.
SPEAKER 1: Maggie Guerrero
Shift Your Mindset from People Pleasing to ME-ple Pleasing
In this video, you’ll learn:
What your people pleasing pattern is
To sit in the discomfort of your emotions
How to have the ability to state your own opinions
To start to live in integrity no matter what
To connect to and through your joy
SPEAKER 2: Marie Monville
Psychology Behind Business Communication- Enhancing Interactions for Better Business Outcomes!
In this video, you'll learn:
Master Non-Verbal Cues: Did you know that 93% of communication is non-verbal? 🗣️ 55% is body language, and 38% happens through tone. Use open posture, eye contact, and a friendly tone to enhance your communication.
Boost Your Emotional Intelligence (EQ): Emotional Intelligence is crucial for effective communication in business. 🧠✨ Develop self-awareness, empathy, and social skills to improve your relationships and leadership capabilities. .
Practice Active Listening:
Active listening builds trust and prevents misunderstandings. 👂✨ By fully concentrating, understanding, and responding to what others are saying, we strengthen relationships. Use paraphrasing and clarifying questions to show you’re truly engaged.
SPEAKER 3: Libby Steele
How to Have Quality Communication
In this video, you'll learn:
The three non-negotiables of quality communication
The importance of using your personal strengths to have authentic interactions
Effective and Connected Conflict Resolution
SPEAKER 4: Anastasiya Van Elswyk
Communication in Business
In this video, you'll learn:
Effective communication is a key tool for achieving your business goals.
Nine primary psychological triggers in communication that can enhance customer loyalty, improve negotiation outcomes, and optimize your sales and marketing messaging.
While it's not always possible to avoid conflict, you can manage your response to de-escalate situations and still achieve your objectives. Let's dive into this.
Courtney Pantoja
Courtney Pantoja is an Operations Consultant and Strategist who is passionate about digging into HOW your business runs. Because how it runs matters. It is the foundation that allows you to serve your clients, and how well that foundation is built determines how well you can serve them and how many you can serve.
Her whole business approach allows her to make improvements that work long-term. Each customer journey, platform, and automation work seamlessly to free up your time and improve your client experience. She loves digging into your email marketing platform, CRM, and project management tools to optimize and automate your client experience and eliminate manual tasks on the back-end.
She lives in sunny Orlando, Florida with her wonderful husband, toddler son, and baby daughter. When she isn’t dreaming about the HOW for your business, you can usually find her at the pool or Disney World with her family.
Save the Date!!
Mark your calendar, TBB Biz Conference is coming November 9, 2024! Learn more here!
Be sure to join in the convo on our app HERE!